Shipping & Delivery

All orders are packed and posted as soon as possible. Orders within Australia are posted via Australia Post in either standard envelopes or pre-paid regular or express post bags.

Orders containing any items on backorder will be held and posted once the backordered item has arrived.

We do not accept liability for goods damaged in transit, lost items or delivery to wrong addresses. Please ensure correct delivery address is listed and that items delivered are able to be left in a secure place.

International shipping is available. Please note: while every care is taken, we do not accept liability for goods shipped internationally that are damaged by shipping carriers or withheld by Customs. We are not liable for any customs charges and shipping prices do not include customs charges. We recommend that you check any customs and importing rules, laws, requirements etc to ensure that you understand any extra charges you may incur with your order.

In our experience, Economy Post generally takes 2-3 weeks to New Zealand, about 3 weeks to the UK & the USA and possibly longer to other countries.

Standard post is faster (usually 1-2 weeks and includes tracking), Express post is faster again (usually less than a week and tracking is included as well). Please note that we cannot guarantee shipping times.

Free Shipping is available on orders over $200 AUD and applies to delivery WITHIN AUSTRALIA ONLY.